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What Is Survey Software? A Comprehensive Guide to Benefits, and Features

Published on: June 01, 2023 | By : Mohammad Suhel
Best Software Development Company

In today's data-driven world, gathering and analysing feedback is crucial for businesses, researchers, educators, and many other professionals. The advent of survey software has revolutionised the way data is collected, making the process more efficient, accurate, and accessible than ever before. In this blog, we'll give you a detailed explanation of the software with its benefits and functions.

What is Survey Software?

Survey software is a computer-assisted tool for collecting input from a specific sample. Fundamentally, survey software solutions assist you in creating, sending, and analysing surveys. They often do this online, with the aid of drag-and-drop tools and automated features. Survey software solutions make the whole process more accurate, faster, and easier to complete than manual surveys.

Benefits of Survey Software

Here are some of the benefits of using survey software, depending on the capabilities:

  • Reduced costs

Utilising software to conduct online surveys allows you to avoid paying for labour and supplies. It takes time and money to print, distribute, and collect data for manual surveys. Software-based surveys are especially beneficial for large-scale surveys since they can be easily copied, shared, and managed by a small team.

  • Centralised data gathering

By collecting all responses into one database, survey software also improves the company's process of data collecting. The method is real-time; as soon as respondents provide their responses, the information is saved in a server location. Since the process is much simpler and quicker than manual surveys, there is less chance of missing or tainting raw data.

  • Design surveys like a pro

Predictive analytics in advanced survey software systems can assess how well your survey will perform. The length of the questionnaire, its relevance to your audience, and your previous survey results are just a few of the elements that are examined. The more established processes that have been managing survey processing for years can also offer an overview of industry best practices. Similarly, several solutions provide white labelling of the interface. You may add your logo, colours, and important messaging to the UI and make a customised thank-you page with it.

  • Flexible

You can update portions of the questionnaire or the entire questionnaire for low expense, or repurpose the same questions to target a different audience. You may optimise your surveys in a variety of ways using survey software.

  • Reach your audience

Many solutions also provide a network of respondents organised into many categories, including demographics, industry, profession, and interests. This service is an excellent way to kickstart your survey, especially if you don't have a ready pool of respondents. Depending on the program, your survey will be shared via email, web, or social media.

  • Extract insights

Survey software solutions can easily perform analytics and assist you in extracting feedback insights as they have a greater audience reach and have the data centralised. The majority of systems include a number of options for manipulating data in tables, charts, or graphs. For the most recent results, some platforms even offer real-time analytics.

  • Respondent-friendly

Many people feel comfortable responding to questions in their personal digital spaces or completing the survey online at their own leisure. Under an appearance of anonymity, respondents are also more willing to express their true opinions or feelings, which is encouraging for the objectivity of the input one wants.

  • Researcher-friendly

While feedback can be provided in real-time, questionnaires are simple, quick, and straightforward to put together and distribute. Additionally, analytics can derive insights from even the most complex combination of datasets; as a result, survey software makes research easier.

Functions of Survey Software

  1. Question conditions

A survey requires conditions for both questions and answers. Tools for question formatting, question randomization, and x/y choice generation may be included in the conditions. A solution might also include a stopwatch and allow for interactive tests with images and videos. You may also have access to a question library where you can store previously used questions.

  1. Answer conditions

Survey software solutions may provide piping or looping dynamics, the ability to reveal or hide questions, or the ability to randomise options on the answer side. In order to customise the survey, answers can also be pre-set using conditional triggers. Custom scripting may be offered by a good solution, enabling you to design different process flows and behaviours.

  1. Survey templates

The majority of solutions offer templates to get your survey off the ground. Standard questionnaires including leading questions, dichotomous questions, bipolar questions, and rating scale types are frequently provided as templates. Polls and forms are also popular templates, and some solutions provide mobile themes.

  1. Email invitation

A survey solution may interface with a third-party app or contain a mailer to deliver invitations to the questionnaire. Test results are typically sent in a mail, helping you to improve the questions.

  1. Multimedia

The usage of graphics, videos, and images in interactive surveys may be supported by survey software solutions. This function may be integrated into another app or developed into the app itself.

  1. Survey builder

In the standard survey development process, drag-and-drop tools are used for versioning, layout and design, question morphing, and preview, among other things. The survey's front-end appearance and functionality are generated by the builder, but its behaviour is controlled by conditions, a different feature. You have two options when it comes to conditions: questions and responses.

  1. Response management

Data collection can be handled in a variety of ways, including imposing a quota to control the volume of responses, categorising responses automatically, and launching subsequent actions. Additionally, the feature enables real-time feedback gathering and tracking throughout numerous iterations.

  1. Data analysis

This feature varies in complexity between low-cost and premium subscriptions. Basic summaries are provided by standard analytics, but cross-tabulation, filtering, weighing, and other multivariate statistical techniques may be used in advanced systems.


Survey software has evolved as a critical and cost-effective tool utilised by both Fortune 500 companies and small start-ups. You must, however, take care and refrain from going overboard. Sharing numerous surveys will be more harmful than beneficial. 

Nobody enjoys digging without a reason, not even your dog or a little earthworm. As a result, keep the end in mind as you search for the proper answers and make sure you ask the right questions. IBR Infotech Survey Software has a number of tools that can help you design incredible surveys that people won't want to skip. Our software can be used to gather client satisfaction or learn more about the people that visit your website. Take a look at our services to learn more about how our survey software might benefit your company.

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